Legal
Privacy Policy
Effective date: July 2026
Orkha Solutions (“Orkha”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
1. Information we collect
We may collect the following personal information when you interact with our website or services:
- Contact details you provide through our forms — such as your name, email address, phone number, and business name.
- The content of inquiries and messages you send us, including through our website form and connected social media channels.
- Basic technical information automatically collected by our hosting provider, such as your browser type and approximate location, for security and performance.
Our contact form is provided through a third-party form service (LeadConnector / GoHighLevel). Information you submit through that form is processed by that provider on our behalf.
2. How we use your information
We process your personal data only for legitimate business purposes, including to:
- Respond to your inquiries and communicate with you about our services.
- Prepare proposals and provide the services you request.
- Maintain records of our correspondence and business relationship.
- Improve our website and comply with legal obligations.
3. Legal basis for processing
We process your personal data on the basis of your consent (which you give when you voluntarily submit an inquiry), the necessity of processing to take steps at your request before entering into a contract, and our legitimate interests in operating and improving our business — always balanced against your rights and freedoms.
4. Sharing and disclosure
We do not sell your personal information. We may share it with trusted third-party service providers who help us operate our website and communications (for example, our form and hosting providers), only to the extent necessary and subject to appropriate safeguards. We may also disclose information where required by law or by a lawful order of a competent authority.
5. Data retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal, tax, and accounting obligations, or to resolve disputes. When no longer needed, information is securely deleted or anonymised.
6. Your rights as a data subject
Under the Data Privacy Act of 2012, you have the right to:
- Be informed about how your personal data is processed.
- Access the personal data we hold about you.
- Object to or withdraw consent to processing.
- Rectify inaccurate or outdated information.
- Erase or block your data under the conditions allowed by law.
- Data portability, where applicable.
- Be indemnified for damages arising from unlawful processing.
- Lodge a complaint with the National Privacy Commission.
7. Data security
We implement reasonable organisational, physical, and technical measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
8. Cookies
Our website is built to be lightweight and does not use advertising or tracking cookies. Third-party embedded services (such as our contact form) may set their own cookies necessary for their functionality.
9. Contact us
To exercise any of your rights or to ask a question about this policy, contact us at:
Orkha SolutionsBlock 3, Lot 30, Adele Residences, Josefine Street, Barangay San Vicente, San Pedro, Laguna, Philippines
Email: orkha.solutions@gmail.com
Phone: +63 962 347 3843
If you believe your data privacy rights have been violated, you may also file a complaint with the National Privacy Commission (privacy.gov.ph).
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.